Case Study
Case Study > VNU Business Publications.
Textbook stuff Alternative offers great technical support for global business publisher
Having the facility to manage large accounts is one thing. But offering world-class technical support is the real key to a successful long- term partnership. Alternative prove once again that a little consideration goes a long, long way.
Dutch-owned VNU Business Publications First became an Alternative client in 1995 Initial business was developed from machine service contracts but having demonstrated an excellent response record, we went on to supply over twenty black & white / colour solutions over a six year period.
The corporate message from VNU is a familiar one: “its basically very simple Alternative provide us with a premier service. We’re really pleased to be clients of Alternative and we really value what they bring to our business. Their thorough account management, reliable service support and no-nonsense advice enables us to get on with our jobs in a more controlled, relaxed and cost-effective manner.”
Avocet House
Trinity Park
Trinity Way
Chingford
London E4 8TD
Sales: 020 8498 4100
Service: 020 8498 4200
Fax: 020 8498 4300
Email: info@alternative.uk.com
www.alternative.uk.com