Alternative

We knew the NHS was plagued by poor service and reliability from its existing IT solutions partners, and was looking for better support for their localised business units. But we soon learned you can't just walk into an organisation like the NHS waving a brochure and promising a better deal. However, years of perseverance and careful negotiation finally paid off and when we supplied four high volume networked Canon digital systems and two back up copiers it was met with great enthusiasm.

As the NHS facilities manager, put it "We are very satisfied with the service Alternative have provided In particular the initiative and flexibility your organisation has demonstrated since we moved into our new premises in April 2002."

After our success with North West & North Central London Health Authorities, other key areas of the NHS are looking closely at the positive impact of the Alternative system.