Case Study
Case Study > City Docs
Alternative make after sales service and machine rotation a legal requirement
In the legal industry time and attention to detail mean everything. Alternative prove once again that their after sales care and support are up to standards of even the toughest judges.
Alternative currently supply and service the black and white and colour copiers for 'City Docs' one of the leading reprographic solutions providers to the legal industry in London. Alternative and City Docs have built up an exceptional business relationship over the years, based on our guaranteed service response call outs, up to date information on new products, and regular account management.
"Alternative have been supporting City Docs for three years. Their excellent and dedicated service still continues with response times well within the agreed 4 hours. They have a confident and enthusiastic sales team that has proved invaluable."
"With their ongoing training programme, after sales service and regular account reviews combined with machine rotation as necessary, we have a proven solution of excellence."
Avocet House
Trinity Park
Trinity Way
Chingford
London E4 8TD
Sales: 020 8498 4100
Service: 020 8498 4200
Fax: 020 8498 4300
Email: info@alternative.uk.com
www.alternative.uk.com